Sooqr Selftest Results explained

This is an article from the Sooqr Connect extension for Magento 1. We've tried our best in the preparation of this help article. If you do not find the answer you were looking for, you can always send us a message through this form.

Enable Flat Catalog for products and categories
Using Flat Catalog Category and Flat Catalog Product is a great solution for optimizing Magento store. This will help to reduce queries to database a lot and improve the speed and quality of the Sooqr output. 

Access to your Magento Admin Panel then System > Configuration > Catalog > Catalog > Frontend 
When flat catalog is enabled in Magento then all the above product attributes (id, name, price) are kept in one table named like catalog_product_flat. Then Magento fetches product data from the flat table rather than joining all the other smaller tables.

You have to rebuild Flat Catalog using Cache Management and Index Management. The extension can be used with the flat catalog disabled but due the performance and the certainty of the data output we recommend to enable it.
If your missing data in the output with the flat catalog disabled please use the bypass flat catalog function in the Advanced tab.

Attributes in the Flat Catalog
If there are attributes used that aren't part of the flat catalog you can easily add them using the add function in the notification.

Old version or overwrite detected
This notification tells that you have an old version in the app/code/local/magmodules/sooqr folder. As the new versions are located in the app/code/community/magmodules/sooqr folder this could cause a conflict with these 2 versions. If this notification shows up we recommend to remove the version in the app/code/local/magmodules/sooqr folder and refresh your caches.

Update / Update-error
If your extension version is outdated you can download the latest version from the Sooqr extensions right here;
https://github.com/magmodules/magento1-sooqr/releases

Frontend Search not Enabled
Enable the front-end search on the top of the configuration to activate the Sooqr Searchbox.

Account ID or Api Key missing
Make sure you've filled in your account ID and/or API key which can be obtained from your Sooqr account.

Magento cron
Magento depends heavily on its cron. As of Magento EE 1.14.1 and Magento CE 1.9.1 all Magento e-mails (including order confirmation and transactional) are sent by cron.
It's also used for tasks as: DB log cleanups, sending newsletters, generating Google Sitemaps, etc. However, many people forget to set up this cron.
You can check if the cron is running by checking the the cronjob timeline using the AOE Scheduler extensions. With this extension you can manage, view and test your scheduler/cron tasks including a timeline. You can download this extension right here.

Direct Help

At Magmodules, our support team is here to help you every step of the way. If you can't find a solution in our Knowledgebase, simply fill in the form below. We are in the Central European Timezone, and all your details are securely sent to us.
The more information you provide, the better we can assist you. Trust us to guide you through any challenge and ensure a seamless experience with our products and services.
Support by e-mail contact@magmodules.eu
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the support responded very quickly
Google 13 Mar 2025
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Google 06 Mar 2025
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I had some styling issues with the Mollie Payments extension on my website and Frank has been incredibly responsive and helpful with fixing these issues. Within 30 minutes of activating the extension for Frank to investigate he came back to me with the resolution and the extension now displays precisely as it should.
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(Translated by Google) Very customer-oriented, helped us a lot with a technical problem in Magento (Original) Zeer klantgericht, heeft ons goed geholpen met een technisch probleem in Magento
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